Who We Are

KORYAK enhances the processes and profitability of clients by leveraging innovative technologies
KORYAK is a project based, results driven and award winning management consulting, information technology and a software engineering firm.
KORYAKs core competencies of process improvement and software engineering combined with program and project management allows us to deliver operational excellence and long term value to each of our clients.
A health care client experienced productivity increases of about 142% as a result of the reengineered process and innovative software solution.
A glass claims processor implemented process enhancements with an NPV of $3 Million.
Another health care client decreased their procurement cost by 700% for their provisioning software.
KORYAK is not and never has been a staffing firm.

KORYAK Bike Team has participated in Bike MS 150 for Five Consecutive Years
Volunteer program: KORYAK encourages its professionals to volunteer when they are not actively working on client projects. Bench time is only one of the many ways that KORYAK professionals volunteer
KORYAK has developed and provided Agency Based Market software to EMSDC (Eastern Minority Supplier Development Council) at no cost to them
The Opportunity Portal software is available at no cost to all non-profit diversity business focused organizations
KORYAK is an active partner to the African American Chamber of Commerce of Western PA

KORYAK has been committed to these values since our inception in 2000

Value: Add value at every encounter
Integrity: Demonstrate integrity in all of our dealings
Rewards: Share the rewards
Balance: Balance working, learning and recreation
Synergy: Seek synergistic relationships

KORYAK is committed to sustainability practices such as recycling and paper reduction

Career

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News

- 02
  
  Mar
  
  1st Phase of Natural Gas Performance Improvement Project Completed
  KORYAK successfully completed the assessment stage of a performance improvement project to optimize daily production reporting for a large natural gas producer. The assessment included immediate, short-term and medium-term recommendations as well as several scenarios for implementing those recommendations, complete with projected Internal Rates of Return (IRRs).
- 19
  
  Jan
  
  Energy-Related Supply Chain Assessment Completed
  A Supply Chain Assessment for a diversified energy company was successfully completed. This study included industry benchmarking, targeted recommendations to streamline the procurement process and pertinent best practices. It will also result in significant savings for the client.
- 01
  
  Jan
  
  New Website Launched
  KORYAK is proud to launch its new website.
- 31
  
  Dec
  
  Volunteers Celebrated
  KORYAK celebrates all the professionals who took advantage of our program to volunteer at various non-profits, when they were not on projects this year.
- 30
  
  Dec
  
  Two new MSAs signed
  Two new MSAs signed this quarter: One with a Healthcare client and another with an Energy client
- 30
  
  Dec
  
  EMSDC Pitch Winner
  KORYAK was selected as the winner of the EMSDC Pitch competition, a shark tank like event

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Mark Walls
Eaton Commercial Controls
When [KORYAK] first approached Eaton about outsourcing our Oracle Applications support, I had my reservations. Surrendering control and security of our application environment was a very daunting proposition. The potential for saving $1 Million annually, the predictability of fixed support costs over a three year period and the promise of high service levels were key factors in my decision to outsource our Oracle support to KORYAK. During the first year of the Outsourcing Agreement signed with KORYAK, we've achieved great things! Our users are very happy with the thorough and responsive answers they receive when they contact KORYAK. Critical issues are worked 7-by-24 even though our contract does not call for such support. Turnaround time for queries to the help desk is typically less than 1 hour! Monthly status reports provide us with detailed information on where our problems lie, and identify opportunities for process improvement and additional training. The support you provide for the standard Oracle Applications, hundreds of custom interfaces, forms and reports in our environment is excellent.
Peter Cole
LYNX Services
During the course of the past five years, we at LYNX Services have had the opportunity to engage KORYAK Consulting, Inc. on two especially challenging and critical assignments for our business ... I have found KORYAK Consulting to be of added value to my business and I can wholeheartedly recommend KORYAK Consulting to anyone looking fo a partner who is thoroughly committed to helping their business succeed.

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KORYAK is a nationally certified Minority Business Enterprise (MBE) by EMSDC (Eastern Minority Supplier Development Council) and is actively involved with the National Minority Supplier Development Council (NMSDC). Other Regional and Local certifications cover:

North Carolina
Pennsylvania (ITQ Contract)
Maryland (CATS Plus Contract, SBE)
New York
Philadelphia
NYSUCP (DBE)
PAUCP (DBE)

What We Do

thoughtware to software

Know More...

KORYAK provides tangible results by leveraging innovative technologies and decades of Big 4 consulting experience.

We bring clarity to ambiguous or complex environment and produce outcomes within very short periods of time.

KORYAK enhances the processes and profitability of clients by leveraging innovative technologies.

A health care client experienced productivity increases of about 142% as a result of the reengineered process and innovative software solution.

A glass claims processor implemented process enhancements with an NPV of $3 Million.

Another health care client decreased their procurement cost by 700% for their provisioning software.

KORYAK is not and never has been a staffing firm.

Our key differentiators:

Project based firm focused on outcomes (not a staffing firm!)
Deep domain knowledge in regulatory environments like Health care
Innovative Software that delivers operational excellence
Total Cost of Ownership not just labor arbitrage
Proven alternate to large private and publicly traded consulting organizations

about our capabilities

Process Improvements that collapse timeframes and deliver performance
Innovative Software that adapt easily to changing businesses and regulations
Integrated scalable systems that increase efficiency and promote excellence
Leverage internal and external data to measure progress and enhance decisions
Security assessments and solutions that provide a multi-layered protection

Clients

Marconi

http://www.ericsson.com
OnDemand Energy

http://www.ondemandenergy.com/
Highmark

https://www.highmark.com
Eaton

http://www.eaton.com
Lynx Services

https://www.lynxservices.com
Pittsburgh Parking Authority

http://www.pittsburghparking.com
PPG Industries

http://www.ppg.com
CBIZ, Inc.

http://www.cbiz.com
Allegheny County Sanitary Authority

http://www.alcosan.org/
Carnegie Mellon University

http://www.cmu.edu
Armstrong County Memorial Hospital

http://acmh.org/
Monongahela Valley Hospital

http://www.monvalleyhospital.com/
Gateway Health Plan

http://www.gatewayhealthplan.com
University of Pittsburgh Medical Center

http://www.upmc.com
HM Insurance Group

https://www.hmig.com
PA Department of Health

http://www.health.pa.gov/
CONSOL Energy

http://www.consolenergy.com
Housing Authority of City of Pittsburgh

http://www.hacp.org
PA Treasury

http://www.patreasury.gov/
PA Department of Transportation

http://www.dot.state.pa.us/
PA Department of Community & Economic Development

http://www.newpa.com/
PA Department of Revenue

http://www.revenue.pa.gov/
PA Housing Finance Agency

http://www.phfa.org/
EQT Corporation

http://www.eqt.com
Three Rivers Wet Weather

http://www.3riverswetweather.org/
PA Department of Environmental Protection

http://www.depweb.state.pa.us/portal/server.pt/community/dep_home/5968
PA Department of Education

http://www.education.pa.gov/Pages/default.aspx#.VVYrxJOZ7q5
PA Motorcycle Safety Program

https://www.pamsp.com/
One80 Real Estate Services

http://www.one80res.com/
MARC USA

http://marcusa.com/
PA Liquor Control Board

http://www.lcb.state.pa.us/PLCB/index.htm
Pugliese Associates

http://puglieseassociates.com/
Trehab Community Action Agency

http://www.trehab.org/index.cfm

Case Studies

Insourcing to mitigate risk and decrease costs

The Problem

Historically, a State Department had relied heavily on the use of contractors to build and support many of its mission critical systems and applications. Additionally, because more individuals and corporations were filing electronically, the imaging division found itself with excess scanning capacity. This excess capacity had been sold to other departments within the state for customized applications; these applications had been exclusively built and supported by contract resources as well. Faced with the economic pressures and budget cuts, such heavy reliance on contractors posed an enormous risk to the ongoing operations.

The solution

KORYAK reviewed a myriad of critical documentation from the department, in addition to speaking with all staff, managers, and contractors that provide support and leadership within the department. The interviews revealed significant lapses within time reporting, a lack of system documentation, no methodology for the execution of assignments and projects and no clearly defined approach. KORYAK identified serious conflicts of interest with one of the contracting companies that was responsible for several critical activities and recommended immediate steps to eliminate several of the conflicts, thereby lessening the reliance on the company. We then presented a well thought out team approach and a knowledge transfer plan along with a proposed sequence and a project plan with critical milestones for reducing and ultimately eliminating contractors.

The Benefits

+ Mitigated Risk + Cost Savings + In Control and Conflict Fee Once all of the information was presented to the department, changes were immediately made to the time reporting system to provide greater granularity in contractor time allocation to ensure they were working on those activities that contributed to the overall risk mitigation plan. The team approach to the knowledge transfer plan was implemented to quicken the pace on the knowledge transfer process, which was designed with specific target dates to release individuals on the contractor team. Finally, the multiple activities of the contractor with the conflict of interest were broken apart to remove the conflict.

Identity Governance and Administration System saves $3M

The Problem

A large healthcare company utilized an outdated system to manage access to secure data and applications. The existing system did not facilitate timely, accurate and auditable access to this data, thereby hindering efficient business operations.

The solution

The creation of a browser based intranet system, provided the capability for over 13,000 employees (currently 20,000) to request access to any of over 12,000 individual items (currently 20,000 data sets). It incorporates a 3-5 tier configurable workflow with data custodians and automates about 60% of the backend provisioning.

The Benefits

+ In production for over 9 years +Saved about $3M +Low On-going maintenance costs

Enhanced Operations and Decreased Costs through efficient document management

The Problem

A large healthcare company performed numerous functions via paper-driven processes. Incoming documentation was scanned and retained but the organization lacked the ability to work from the resulting images due to an absence of adequate indexing capabilities. The paper-driven processes in place involved dual manual sorting of 2.2 million pieces of documentation received in the mail room annually, and then dispatched elsewhere.. This slowed down the overall processing of work and made it very difficult for the organization to consistently meet critical customer timeliness requirements.

The solution

KORYAK recommended the application of imaging and workflow technologies initially across four functional areas, along with greater utilization of the existing document management tool. We also suggested that documentation be received via fax-to-image or as hard copy mail to be scanned; the indexing capabilities of the document management system would forgo the need for manual sorting of documents and the implementation of workflow would allow documents to be routed automatically to the relevant staff member. Further, we identified that this solution should be extended to the another area by the deployment of a Virtual Private Network (VPN) or secure email, allowing external stakeholders immediate access to documentation in order to speed up case review and finalization

The Benefits

+ Faster Processing +Decreased Costs +Flexibility +Scalability + Competitive Advantage

Accountability for disbursing $800 Million: "Audit Proofing a State Agency"

The Problem

A state economic development agency responsible for disbursing and monitoring the annual expenditure of $800 million struggled to keep track of the progress made by funding recipients of an ever-increasing number of programs, as captured by required economic indicators such as job creation. The agency was on the brink of a huge budget expansion due to the advent of the American Recovery and Reinvestment Act (ARRA), which brought with it the burden of additional reporting requirements and an enhanced level of audit scrutiny, but no great increase in human resources. KORYAK was requested to identify a more efficient operating model, which when implemented would enhance the regulatory compliance level of the agency as a whole.

The solution

KORYAK identified 43 operational and technical improvement initiatives that allowed the agency to standardize all aspects of program management. Proposed solutions included a more prescriptive approach to communicating agency expectations to funding recipients, a more aggressive reporting timetable in order to better expose recipient performance and a statistical approach to analyzing performance data to direct agency resources towards recipients representing the highest audit risk. KORYAK also recommended ways in which the agency could streamline the closeout process for funding awards in order to maximize the capacity of the department responsible without exposing the agency to risk.

The Benefits

+Enhanced regulatory compliance + Data Driven decisions and policies +Increased confidence to deal with Federal Audits +Process Improvement +Pragmatic implementable recommendations +Reduced Exposure Risk

Regional Portal powered by a unique Geospatial Data Warehouse

The Problem

A local non-profit organization wanted to enable municipal collaboration with the stakeholders of 83 communities in Allegheny County, Pennsylvania by hosting six main categories of municipal data: Regional Mapping, Flow Monitoring, Engineering Reports, Economic data, Budget data and Asset data. The goal was to help meet consent order requirements derived from the Federal Clean Water Act, share sewage flow monitoring data and provide county-wide access to other related municipal documents and templates. The existing system and website had extremely limited functionality and capabilities.

The solution

The creation of a web-based, secure application with a secure login offered carefully managed access to a common repository with classified data in reportable and downloadable formats. This common repository held data from various stakeholders, and included geospatially-linked municipal data mapping capabilities. The process was streamlined with particular attention to data quality and legacy data by providing the appropriate tools and processes. The portal provides an innovative solution for reporting and sharing of regional mapping, flow monitoring and asset information

The Benefits

+ Innovative Portal Serving 83 municipalities + Facilitates Cooperation and Coordination + Robust: 1200 flow monitors with data every 15 minutes for a period of 1 year + Scalable: Geospatial data of 83 communities (Engineering reports, Budget Data, Economic data, Population data, GIS data)

eContracts Portal in 4 months: Scalable, Google enabled, Workflow Driven

The Problem

In response to the passage of the Right-to-Know law, the state Treasury Department needed to establish web-based public access to state contracts. The solution had to be created and implemented within a four-month timeframe to meet the requirements of the law. No off the shelf vendor could meet the four month timeframe and those cost four times as much. Coordination was required among 83 different state agencies. Workflow and Redaction had to be incorporated.

The solution

KORYAK created a document management system, an associated database, the ability for state agencies to add new contracts either directly on the site or through a file transfer protocol process, role-based administrative access, built-in redaction screening, web pages integrated with the Treasury website and contract search functionality with multiple capabilities, all within the four-month deadline. On top of it a Google Search Appliance was incorporated.

The Benefits

+ Timely: 4 months + Scalable: Over 120 agencies and thousands of users + Low cost of maintenance: 6 years in Production + Savings: Saved millions of dollars for the state + Praised by State and Media

Streamlined Supply Chain Management Function

The Problem

A large Natural Gas producer asked KORYAK to assess the "health" of its supply chain management (SCM) function by (1) comparing its current practices with industry best practices, (2) completing a peer analysis for selected SCM processes that were of particular interest to the company and (3) preparing an SCM strategic plan that incorporated key recommendations. Such an assessment was particularly timely, given the need to identify bottom-line costs savings. to help the company offset industry-wide, top-line oil and gas pricing impacts.

The solution

KORYAK augmented its own starter list of over 50 SCM best practices, ultimately comparing the client's "as is" practices to 71 industry best practices and assessing how well the client utilized those practices (fully, partially or not at all). KORYAK also compared the client's practices in selected areas to four of its industry peers. An SCM strategic plan documented recommendations from the best practice and peer analyses, identifying critical action steps, objectives, activities, measurements and responsible parties. In addition to the Vice President of Materials and SCM, KORYAK presented its findings to key executives such as the company's Chief Financial Officer, its Chief Operating Officer for natural gas, and its General Manager of Financial Planning.

The Benefits

+ Bottom-line cost savings + Improvements to technology, people, process, organization and culture + A roadmap for management to measure progress over time

Performance Improvement for Production Reporting

The Problem

A large Natural Gas producer reported daily production volumes to executives using an aging, inhouse application with significant manual processing. Before moving responsibility for the reporting process elsewhere in the organization, it asked KORYAK to assess the process and identify potential performance improvements.

The solution

KORYAK analyzed manual and automated steps in the "as is" process and recommended a number of immediate, short-term and medium term improvements. It also presented several implementation scenarios, ranging from straightforward application and process "tweaks" to a complete application rewrite with accompanying process changes. To aid the selection of an appropriate scenario, KORYAK estimated associated level of effort, costs and Internal Rates of Return (IRRs)

The Benefits

+ Improvements to the reporting process and supporting technology + Cost savings.+ Corresponding IRRs

Contact Us

Driving Directions to

KORYAK Headquaters and Software Engineering Center

From Downtown Pittsburgh
- Take I-579 N towards Wexford
- Merge onto I-279N
- Take exit 4 to merge onto McKnight Rd/US-19 Truck N
- Slight right at Old McKnight Rd
- Take the 1st right onto Cheryl Dr. KORYAK is on the immediate right at 2003 Kinvara Drive.
From Pittsburgh International Airport and Points South and West:
- Take I-376 E towards Pittsburgh
- Continue onto I-279 N
- Take exit 4 to merge onto McKnight Rd/US-19 Truck N
- Slight right at Old McKnight Rd
- Take the 1st right onto Cheryl Dr. KORYAK is on the immediate right at 2003 Kinvara Drive.
From Points North
- Take I-79 S toward Pittsburgh
- Merge onto I-279 S towards Pittsburgh
- Take exit 5 for US-19 toward Perrysville Ave
- Turn left at Cemetery Ln
- Turn right at Babcock Blvd
- Merge onto McKnight Rd/US-19 Truck N toward Wexford
- Slight right at Old McKnight Rd
- Take the 1st right onto Cheryl Dr. KORYAK is on the immediate right at 2003 Kinvara Drive.
From Points East
- Take I-376 W/US-22 W towards Pittsburgh
- Take exit 70C for I-279 N/Ft Duquesne Bridge toward North Shore
- Merge onto I-279 N
- Take exit 4 to merge onto McKnight Rd/US-19 Truck N
- Slight right at Old McKnight Rd
- Take the 1st right onto Cheryl Dr. KORYAK is on the immediate right at 2003 Kinvara Drive.

Who We Are

Career

News

02

Mar

19

Jan

01

Jan

31

Dec

30

Dec

30

Dec

What We Do

thoughtware to software

Know More...

Our key differentiators:

about our capabilities

Clients

Marconi

OnDemand Energy

Highmark

Eaton

Lynx Services

Pittsburgh Parking Authority

PPG Industries

CBIZ, Inc.

Allegheny County Sanitary Authority

Carnegie Mellon University

Armstrong County Memorial Hospital

Monongahela Valley Hospital

Gateway Health Plan

University of Pittsburgh Medical Center

HM Insurance Group

PA Department of Health

CONSOL Energy

Housing Authority of City of Pittsburgh

PA Treasury

PA Department of Transportation

PA Department of Community & Economic Development

PA Department of Revenue

PA Housing Finance Agency

EQT Corporation

Three Rivers Wet Weather

PA Department of Environmental Protection

PA Department of Education

PA Motorcycle Safety Program

One80 Real Estate Services

MARC USA

PA Liquor Control Board

Pugliese Associates

Trehab Community Action Agency

Marconi

Eaton

PPG Industries

OnDemand Energy

CONSOL Energy

EQT Corporation

Highmark

Armstrong County Memorial Hospital

Monongahela Valley Hospital

Gateway Health Plan

University of Pittsburgh Medical Center

PA Department of Health

Lynx Services

CBIZ, Inc.

HM Insurance Group

Pittsburgh Parking Authority

Allegheny County Sanitary Authority

Housing Authority of City of Pittsburgh

PA Treasury

PA Department of Transportation

PA Department of Community & Economic Development

PA Department of Revenue

PA Housing Finance Agency

PA Department of Environmental Protection

PA Motorcycle Safety Program

PA Liquor Control Board

2003, Kinvara Drive
Pittsburgh, PA 15237 | 1-412-364-6600